Orders
Each piece is thoughtfully prepared to meet our standards of craftsmanship and quality. Estimated lead times are as follows:
- In-Stock Selections: 4–6 weeks
- Custom Orders (U.S.): 8–10 weeks
- Custom Orders (International): 16–20 weeks
For updates regarding your order, our team is always available to assist.
Please contact us at order@aldarfinefurniture.com.
We accept cash, all major credit cards, and select financing options for your convenience.
Delivery & Warranty
Currently, delivery is exclusively offered within the state of Colorado, allowing us to maintain the highest level of service and care.
We provide White Glove Delivery throughout Colorado for an additional fee, calculated at checkout based on location.
What type of delivery service do you provide?
Our premium White Glove Delivery Service is designed to ensure a seamless, elevated experience and includes:
- Delivery on a pre-scheduled date
- Placement in the room of your choice
- Professional unpacking and removal of all packaging materials
Once your order is ready, our delivery team will contact you to coordinate a convenient delivery appointment.
If delivery is not scheduled within 15 days of our initial outreach, the order may be considered abandoned, and additional storage or restocking fees may apply.
Should you require additional time or assistance, please contact us at order@aldarfinefurniture.com.
In the unlikely event of damage to your home during delivery, please notify our Customer Service team within 3 days.
Warranty
Aldar Fine Furniture proudly stands behind the quality and craftsmanship of every piece.
- 1-Year Frame Warranty
Covers structural defects, including frame breakage and joint failure under normal residential use. - 1-Year Fabric & Finish Warranty
- Fabric: Covers manufacturing defects such as seam failure or tearing under normal use
- Finish: Covers peeling, cracking, or fading under standard conditions
For added peace of mind, we offer the 5-Year Guardsman Protection Plan, which provides extended coverage against accidental damage, including stains, spills, and surface scratches.
Please contact us for additional details.
Cancellations
We kindly ask that all orders are reviewed carefully prior to submission, as each piece is prepared with intention and care.
- Orders canceled within 24 hours of placement are eligible for a full refund.
- After 24 hours, orders are considered in production and may no longer be canceled, modified, refunded, or exchanged.
- All orders are considered final sale once the 24-hour period has elapsed.
Still Have Questions?
Our team is here to assist you at every step.
Please feel free to contact us anytime—we are always happy to help.
